Track it

Check the progress of your delivery, repair, or installation.

Your Track It number is likely to be either a 10 digit number starting with 74, or 6 digits if you're looking for a repair.

Just so you know...

Team Knowhow or trusted partners of Team Knowhow will be delivering your kit. You can find out who's delivering your product by checking your order confirmation. If you already know, you can use the links below to track it. (Please note: these links will take you to external sites.)

If your kit is being delivered by:

  • Royal Mail - click here (example reference: JVNNNNNNNNNGB)
  • DPD - click here (example reference: 1550 NNNN NNN NNN)
  • UK Mail - click here (example reference: M762048NNNNNN)
  • One of our other suppliers (order reference begins with 49), please give us a call on the numbers below
  • If you've booked a repair from Carphone Warehouse, you can track it on the Carphone Warehouse repair tracking page here.

Team Knowhow or trusted partners of Team Knowhow will be delivering your kit. You can find out who's delivering your product by checking your order confirmation. If you already know, you can use the links below to track it. (Please note: these links will take you to external sites.)

If your product is being delivered by:

  • DPD (for small-box orders from Currys PC World) - click here
  • Nightline (for Carphone Warehouse orders) - click here
  • If you've booked a repair from Carphone Warehouse, you can track it here

Need help?

If you require further assistance please call:

Mon - Fri : 8am - 8pm, Sat : 8am - 6pm, Sun : 9am - 6pm